Customer service
If you have any questions about our services or ordering or using them, we’re always happy to help!
We monitor the operation of our services 24/7, every day of the year.
Beware of phishing emails: If you suspect that a message sent in our name is a phishing attempt, do not click on any links in the message. If you’re unsure about a message you’ve received, please contact our customer service. Visit our blog to learn how to identify phishing messages.
Contact us
Call +358 (0) 9 42450 284
Telephone service hours:
Mon to Fri 8 am to 16 pm
Support form
You can also leave inquiries or support requests using this form.
Contact us by email
Customer service:
asiakaspalvelu@hostingpalvelu.fi
Sales:
myynti@hostingpalvelu.fi
Billing:
laskutus@hostingpalvelu.fi
Technical advice:
vikailmoitus@hostingpalvelu.fi
Details and location
Hostingpalvelu /
Planeetta Internet Oy
(Y-tunnus: 1753494-9)
Visit and post address:
Firdonkatu 2 T 105
00520 Helsinki
*Appointments must be arranged in advance
Help for choosing a service
Do you need help choosing a service or do you have questions about our services? Our customer service helps by phone and email. In addition, you can book an appointment with our service advisor, with whom you can map out your needs at a time that suits you.
